Look, it just needs reprogramming. No, don’t give me that: “it’s not as simple as that”. It’s a machine. Just do it. It’s gone off the rails. We’re thought leaders. The industry pays to come to our events, engage with our Agents, embed our systems because we identify the opportunities and threats. We set the agenda. And this machine of yours is at the heart of that. You keep telling me how “clever” it is, how much data it’s crunching. That’s why we got rid of the programming team. So what is all this “reality” it keeps going on about?