AI won’t fix the real issue with customer service

https://www.ft.com/content/a3753f62-1efc-4ca3-9934-47ab9994fa87 Someone should make an Agent setting for “exasperation”. It could have eyes that it could roll. It could be able to sigh and shake its “head”. I’m not stupid. I know my Agent isn’t human, can’t feel but it can do a good impersonation if it helps me. It can sound upbeat if I … [Read more…]

AI coding assistant Cursor reportedly tells a ‘vibe coder’ to write his own damn code

https://techcrunch.com/2025/03/14/ai-coding-assistant-cursor-reportedly-tells-a-vibe-coder-to-write-his-own-damn-code/ The school was in a poorer area. Families could only afford ad-sponsored Agents, often older models. Staff regularly had to pause lessons as pupils waited for their Agent to finish its pitch before answering. The Headteacher had refused Partnerships, despite what that meant for budgets but something had to be done. The school needed … [Read more…]

Tired of AI slop on Instagram? These alternative apps are for human artists only

https://thenextweb.com/news/alternative-apps-to-instagram-ai-slop-for-artists She opened the encrypted message. Yes it was a message – they weren’t luddites, just careful. The meeting was set for this evening. The location revealed, it wasn’t far this time. They moved each week. They probably didn’t need to but some members were paranoid: airgapping their neutered laptops, renewing firewalls,checking the building for … [Read more…]

AirPods Getting Live Translation Feature Later This Year

https://www.macrumors.com/2025/03/13/airpods-live-translation-ios-19/ Breakfast had gone better than he’d feared. She seemed to understand his point and, to be fair, he got what she’d meant the previous evening. “Negotiations were ongoing,” you might say. He’d also managed to get through to Chris. Talking to a sulky teenager was not his forté, as had been proved numerous times, … [Read more…]

Europe’s start-ups are using AI to reimagine business models

https://www.ft.com/content/e6aef340-313b-483d-9a00-c1f4fc14df86 I suppose it’s a “start-up”. It’s a new business looking to do things differently so I suppose you could call it that. We never used the term because we didn’t like the techie connotations, the way people had that look when they heard the words. We didn’t have a foosball table or a chill-out … [Read more…]

The Tesla protests are getting bigger — and rowdier

https://www.theverge.com/news/626851/tesla-takedown-protests-elon-musk It had been a status symbol, the company had become an icon, its founder a legendary figure. The fall from grace had been sudden and precipitous. When the protests started it became a faux pas to be seen with one. Constant memes. Other boycotts were now widespread. Those who could, dumped their Agents and … [Read more…]

Why the BBC needs a Fortnite correspondent – and what brands can learn from it

https://www.thedrum.com/news/2025/03/10/why-the-bbc-needs-fortnite-correspondent-and-what-brands-can-learn-it I always wanted to be a foreign correspondent. Travel. Live on my wits bluffing my way into areas of the country that are “off limits”, returning to the hotel to tell tales to the other hacks. I wanted to bring back stories: “To see Life; to see the world,” as Henry Luce said. I … [Read more…]

We need better ways to measure the success of experiential marketing

https://www.thedrum.com/opinion/2025/03/10/we-need-better-ways-measure-the-success-experiential-marketing They’d reached threshold. The level of discount the systems had set were right… of course. Enough people had agreed: the data was flowing. Those who’d refused were just anonymised footfall points on the smart walkways, their pace and pause stats adding to the real data from the band wearers. The screens in the control … [Read more…]

What to Know About BMW’s Futuristic Panoramic Vision Windshield

https://gizmodo.com/what-to-know-about-bmws-futuristic-panoramic-vision-windshield-2000573324 He liked to drive. He could just sit back and let the car work its magic, but he liked the feel of the steering wheel, the pedals, the upright, attentive feel. He wasn’t really in control of course. The systems still ran the show, but he felt like he was driving again. Like he … [Read more…]

DOGE Is Putting Major Government Efficiency Projects at Risk

https://www.wired.com/story/doge-major-government-tech-projects-efficiency/ As his systems shut down, the modern version of leaving the building with a cardboard box, he looked back on his career, or was it a “job”. He could ask for a report, an explanation. He wouldn’t bother. He probably wouldn’t understand the logic, the broader context, the strategy. His Agent might have been … [Read more…]